Testimonials

Overall Rating: 99.52%
Average Rating: 9.95/10
You guys F"....N rock! The service was amazing, the fit was perfect. I really appreciate how you asked all the right questions to get me the perfect everything.
Bella bad
Derby Diva goes the extra mile...

We purchased our second skate mate from Derby Diva this spring for my nephew's birthday (GREAT product and cool colors). Dean made up a sporty red one specially for us on request and then took extraordinary measures to make sure it arrived in Bastrop, TX in time for the birthday party -- despite my putting the wrong state in the online order form! My nephews LOVE the product, and I love the customer service.

Thanks Dean!
CD
"I love u derby diva!!! And dean!!! Amazing customer service and super fast shipping! Ordered on Monday at my door by wed!!! (even tho they told me thurs) AND a follow up phone call to make sure my wheels were delivered!!! Aww! No matter how small the order derby diva cares!!! All good for the bout on sat!!! Shout outs from shore points roller derby in jersey!!! I have ordered from quite a few derby shops and this has been by far the best experience thanks guys keep making us happy :)"
Kelly 'mouse Lynch, Shore Points Roller Derby
Ok, normally I don't write reviews. I am a lawyer and I find something wrong with everything. I am making an exception in this case. I stumbled upon Derby Diva a couple of months ago when I was looking for a website that, not only sold products, but offered education. I found that and more here at Derby Diva. Let me give you two examples.
First, my Mom wanted to get me some derby stuff for Xmas. She knows very little about derby. Despite that, the folks at derby diva walked her through what to and what not to buy for my needs. They DID NOT force more expensive products on her but instead recommended what was safe and would really help me. She loved working with them
Second, I bought my new skates from them. Not only did they take time to size me correctly (which other sites did not do), but also spent time with me trying to find the best combination for me to excell. I got my skates and LOVE THEM!!!
Shop derby diva and you will be a happy skater.
Lisa, South Jersey Derby
I visited your booth at the MRDA Championships and wanted to let you know you guys rock!
While I was there you helped two fellow skaters with serious gear issues and never asked for a dime.
You are the kind of business that deserves to succeed in derby. I will recommend you to everyone I know.
Mark Ryner
"We're a new league and found the Derby Diva website to be extremely helpful. Not only did they have everything we needed to get started but when we placed our orders, they were very personable and have superb customer service."

-Assparagus AssAssin
East Lansing Roller Riot
Assparagus AssAssin, East Lansing Roller Riot
Derby Diva is just amazing! Not only did Nancy and Dean answer all of my questions with patience, knowledge and enthusiasm and help me pick out the right gear, they went way above and beyond to make sure that I had everything I needed at very short notice. I could not have asked for better customer service, and I am thrilled with my new skates! I will definitely be back!
Elizabeth, Dobbs Ferry, NY
I am so impressed with the level of knowledge & helpfulness from the staff @ Derby Diva. As a newbie to the Roller Derby world, I had many questions regarding what gear would be best to purchase. Your patience and advice is much appreciated and I will be returning to Derby Diva for all of my future needs. I would highly recomend Derby Diva to anyone looking for new gear.
Keri, Bath City Roller Girls
I recently ordered new skates and had the best experience with Derby Diva! Not only did the Diva order 2 sizes for me to try, she brought them to my office in Midtown Manhattan so I could try them on! She made recommendations that perfectly met my needs, and made me feel comfortable about my choices without pressuring me into more expensive options. I’ll definitely shop with her again!

-Fifi Fleshwound
Pivot on the Backyard Bullies
Suburbia Roller Derby, Westchester County, NY
Fifi Fleshwound, Suburbia Roller Derby
I am so glad I found Derby Diva. They go out of their way to help you get it right. I am a total beginner and had many questions and they answered each one. The service and knowledge is beyond professional. I will continue to go to Derby Diva for my skating items...their prices are great and I received my order quickly. They talked me through the sizing process over the phone and ordering process. They let me try on skates to make sure I ordered the right size. I had my first Derby lesson today and everything fit perfectly. If the website had a 20 rating choice...I would give them a 20.

La Pollita Loca
sonia gonzalez campbell
Derby Diva will definately be my stop for ALL my derby needs!! I ordered wheels and bearings and expected to have to wait at least a week for my order and i received it in 2 DAYS!! Their customer service exceeded any cs i have ever dealt with! Nancy answered all my emails, and there were many, with speed and knowledge and helped me make my difficult decision. Customer Service cannot get any better than this and coupled with their knowledge and prices, Derby Diva is a no-brainer for all your derby needs! i wish i could give them more than a 10 rating!

Thanks so much for everything!!!
-Miss USA-hole
Miss USA-hole, Jerzey Derby Brigade
I ordered hex pads after fracturing my tailbone and Derby Diva gave me the MOST AMAZING customer service ever. After I placed the order, they emailed to confirm that I had ordered the right size - and went as far as getting my measurements to ensure that I had a perfect fit! I ordered late at night and had my delivery 2 days later. And they were right! I hadn't ordered the correct size in the first place. The customer service blew me away and will keep me coming back again and again! I will be recommending Derby Diva to everyone I know who's in need of anything derby related!
Thanks again!!!!

- Pin-Up Ghoul #B-17
Hudson Valley Horrors / ZomB Squad
Pin-Up Ghoul
Derby Diva is two thumbs up and five stars of awesomesauce. DD was incredibly helpful to me when I was purchasing a new pair of skates. I was looking for an upgrade from my starter skates and they offered the best of advice in order for me to find the perfect boots, plates, wheels, and toe stops for my ability and tastes. They had everything I was interested in ordering and I received everything much faster then I ever expected or have ever experienced from other online skate vendors. The next time I need any sort of new gear, Derby Diva will easily be my first stop!
-The Deviant Unicorn, Suburbia Roller Derby

The Deviant Unicorn
Derby Diva has been awesome. I asked a question about a skate boot that they do not carry and they went a lot further then I ever expected anybody would. I emailed and 10 mins later they responded. That alone impressed me. When I ordered my boots they called me to get my sizes to make sure I'd get the right size. If I had any questions they were there to answer them. They called me when they were going out for delivery and called me later that night while they were on vacation. They didn't need to do that but did to make sure my boots fit correctly. I'm a derby diva customer for life and will recommend them to anybody I know that needs anything for skates. If I could give you an 11 I would instead of making 10 one louder.

Awesome service and will be back again

Barry Whiteboy #923
Barry Whiteboy
My name is Steve, and am a WFTDA referee in training, and here is why Derbydiva.com should be your #1 choice for your skating needs. I broke my cheap starter skates at an open skate on a Saturday. I had ordered my Riedell 265 skates on Sunday morning on Derbydiva.com. I was contacted THAT DAY to get my boot sizing taken care of. I explained my situation about how I broke my cheap starter skates and how I had my first scrimmage bout that Wendsday. Derbydiva.com not only was able to get my boots to me by Wendsday morning, but checked in with me along the way to make sure the skates fit perfectly, which they did, and to make sure I was completely satisfied with the service. My first bout went great thanks to Derbydiva.com! They will always be my first stop for all my skating needs!
Steven Vant
I won AMAZING skates from Derby Diva! You were so helpful in working with me to ensure my skates fit perfectly! They arrived quickly and you were very diligent in making sure I always knew the status of my order and in following through to make sure my skates arrived and I was happy with them! I would recommend you to any skater who needs help figuring out what skates and gear is right for them. Your customer service goes above and beyond! I wish I could give you more than a 10!

Thank you for everything!
- Razor De Rockefeller

Razor De Rockefeller
Thank you again for going above and beyond to answer all my questions and to find the derby gear that is right for me. I know who to call when I need new skates and gear.

Customer for Life,

P.S., Lansing MI
Paula Shoup
I haven't needed to make a purchase yet but I wanted to tell you how amazing your Eduskation section is.
The videos and sizing guides are great. When I am ready, you will be my first stop.

Regards,
Stormer, SC.
Barn Stormer
I was looking for wheels at a good price and I found them here at Derby Diva. They were shipped quickly and economically and I was very satisfied with the communication I recieved through out my order transaction. I will recommend them to the rest of my team. Thanks again for your quick service and selection.

Sincerely,
Shell-on-Wheels.
shell-on-wheels
Just bought some new wheels from you at the last Suburbia bout and couldn't believe you allowed me to demo the wheels first. No one else offers customer service like that! You rock!

PK, Yonkers, NY
PK
I just wanted to let you know that the rest of our order arrived on Monday and everything fits perfectly. Thanks so much for having all the sizing info for the helmets and skates and everything else on your website! I also wanted to say that your package options are so much better than all the other sites I looked at. Lastly, thanks for your great customer service! It's nice to deal with real people, and I really love the blue wheels so I really appreciate that you offered me that option. I've already recommended your site to everyone I know.

Best,
S.H. - Lansing, MI
S.H., Lansing, MI

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